10 REASONS FOR MD MEDICUS
Why we are a strong partner at your side
MD Medicus co-operates worldwide with service providers in the medical sector because the more specialists are available for the medical and logistical challenges, the more languages they speak the quicker we can help the patients. By combining exceptional competences and resources MD Medicus can give medical advice and offer help in the case of disease or an accident and coorindate the currently most comprehensive range of services around the globe. This ensures smooth operation on-site as well as properly organized repatriation of patients.
Independent medical advice by a team of specialists
In today's world the media and internet provide diverse information from various sources, sometimes even this information is contradictory and potentially insecure, for someone seeking advice. In addition there is some uncertainty about whether the advice and tips are relevant to the given problem at all, or in the end just lead to confusion because of their contradictory nature. This can only be solved with individual advice by a doctor, or specialist, that is tailored to the personal problem.
In-house travel agency with 24/7 availability
MD Medicus focuses on competent and always available services. So the MD Medicus Travel service is available 24/7. For example, we organize for our customers the transport of ill or handicapped passengers, and eventually any appropriate companion, by commercial aircraft. Via our travel service you can also book tickets for business and leisure trips – 24/7 and cashless. The tickets can be picked up at the airport. The MD Medicus travel service can also provide the organization and attendance of group trips.
Consulting in 22 languages
MD Medicus stands for the highest quality consultation in the health sector – around the globe. MD Medicus services are provided in 22 languages and consider different cultural characteristics. MD Medicus staff knows the very different international health systems as well as local contact points.
Wide range of medical services
MD Medicus provides a nearly unrivaled, wide range of consulting and other services to its customers, their policy holders and patients. We tailor our services to the individual's needs by adapting them to their requirements. All our services are always independent of the pharmaceutical industry and will be provided by competent specialists. MD Medicus' controlling and logistical services are tailored to the needs of the recipient as well as the provider of the service. By doing so MD Medicus offers its clients an extraordinary opportunity to improve client retention as well as to save cost.
Powerful network of partners
MD Medicus is dedicated to providing the best quality service to companies, insurance companies, travel organizations, health funds and nursing services as well as to their policy holders and patients. We expect our partners to meet the same requirements to reach our common goal of providing the best possible, and most comprehensive, help and support.
Globally leading know-how in travel and tropical medicine
MD Medicus stands for the highest quality consultation in the health sector – around the globe.
For example the Center for travel medicine (RZ) at the Bernhard-Nocht-Institut for tropical medicine (BNITM) belongs to the MD Medicus group. This ensures that travelers have access to up-to-date and high-quality travel medicine related information. News about potential world-wide health threats and risks can be used, country information and medical background information about every single country in the world is available at any time.
Any advice of the RZ is always neutral and independent of the pharmaceutical industry. Any advice for vaccination is based on objective criteria like necessity, benefit and risks. The extensive knowledge based on the medical and scientific competence of the two strong partners, the BNITM and MD Medicus can be used by policy holders at any time 24/7 before, during and after the trip.
Qualified Disease-Management-Program (DIMAP)
MD Medicus has been developing successful Disease-Management-Programs since1996 that satified all participants. Though these were initially created for private health funds, compulsory health funds joined in 1998, 5 years before similar programs were legally required.
The concept of MD Medicus to control treatments and therapies centralized has been successful for many years now. The clearly defined goals and obligatory binding steps of treatments have not only improved the health of many patients but also significantly lowered the costs involved for treating chronical diseases like diabetes, asthma or COPD.
Successful Disease-Management-Programs, as they have been provided by MD Medicus for years, are characterized by optimization of the therapies, reduced risks and the avoidance of disease related crisis and complications. This can be achieved by tailoring all medical consulting and attendance services to the individual needs of a patient and his/her relatives. Depending on target group and indication savings of up to 20% are quite common.
But MD Medicus does not only implement Disease-Management-Programs we also handle and analyze the massive amount of very complex data that is generated during the process.
Because of our experience in creating and implementing Disease-Management-Programs MD Medicus can offer the successful establishment of new concepts independent of the indication. To provide you to create your own program of services we offer a wide range of optional services like tele-medical attendance, on-site attendance, newsletter and complementary brochures.
In-house software development
MD Medicus provides service 365 days a year 24 hours a day. These services can only be provided in a proper technical environment. Our staff is supported by internally developed and unique databases and knowledge management systems to be able to handle more than 1.000 calls of policy holders and patients per day. In-house software developers take care of the systems and make sure they are running smoothly.
The software developers of MD Medicus also work on individual solutions and modules for companies, health funds and nursing services that are used for their marketing activities and to increase customer loyalty.
The know-how of our software developers is as widely spread as the list of services of MD Medicus.
More than 300 employees
MD Medicus is absolutely certain that the services provided meet the highest medical and ethical standards. Responding to the individual demands of policy holders and patients is an important part of our ethical standards.
More than 300 employees offer our services in 22 languages and always have the individual needs and concerns of the caller in mind. Individual wishes will be taken in consideration as far as possible, suggestions and critics will be taken care of, rules and limitations will be explained in a comprehensible way.
The focus of our employees is always on policy holders and patients as well as the community of patients of our customers. Policy holders and patients can claim best possible support and the insurance companies make sure that the money of the community is used economically.
With its highly competent staff MD Medicus is capable of provide services that combine the economic interests of companies, health funds and nursing services in an un-rivaled way and thus bring the innovative and customer-orientated services further forward.