MD Medicus – Your Partner for Medical Assistance
As a trusted partner within the world’s largest assistance network and a pioneer in advanced technology, MD Medicus is a leading provider of innovative medical assistance and healthcare services.
MD Medicus at a Glance
Key Facts & Figures
30+
years of experience in global health assistance
23
specialized subsidiaries
200+
in-house medical professionals
80+
physicians across more than 30 medical specialties
20+
languages available for worldwide support
1200+
satisfied B2B clients
2,3 Mil
medical service providers worldwide
24/7
availability across all communication channels
Innovation and Pioneering Spirit
Leading the Way in Modern Healthcare Assistance
MD Medicus has long set the benchmark for first-class assistance services.
From introducing one of the first telemedicine solutions, to developing our multi-certified Health App, to launching the innovative TPA Portal for digital claims management – we leverage cutting-edge technology to deliver efficient, secure, and flexible solutions. Our vision is to define the global gold standard for medical assistance services worldwide.
Our History
Over 30 Years of Excellence in Health Assistance
Milestones in Our Journey
1990
Founding of MD Medicus with a focus on medical assistance services.
1998
Special Award from Volksbanken for outstanding performance among mid-sized enterprises.
1999
Recognition for international humanitarian aid efforts in Sri Lanka.
2000
Awarded “Best Service in the Market” by the German Society for Insured and Patients (DGVP).
2004
Innovation Award from VR Bank for exceptional service solutions.
2007
Honored by the City of Ludwigshafen as “Company of the Year.”
2009
Finanztest (Stiftung Warentest) Award for outstanding international medical assistance.
2010
Launch of the MD Medicus Health App, expanding our portfolio of digital services.
2012
Finanztest (Stiftung Warentest) Award for our medical appointment coordination service.
2018
IAG Award for the most innovative mHealth App and introduction of the Third Party Administration Online Portal.
2020
Certification as a video medical service provider by the National Association of Statutory Health Insurance Physicians (KBV) and official recognition of MD Medicus medical associations by German medical chambers.
2021
MD Medicus App certified as a registered medical device.
Heute
Market leader in health assistance with cutting-edge digital solutions and a global partner network.
Global Network
Maximum Reach and Efficiency
MD Medicus operates the world’s largest medical assistance and healthcare provider network.
We cooperate with more than 2.3 million medical service providers and are a shareholder of the International Assistance Group (IAG), which brings together leading assistance experts worldwide. Our strategic partnerships with the German Red Cross, the Bernhard Nocht Institute for Tropical Medicine, as well as numerous university hospitals and specialist physicians, enable us to ensure reliable medical expertise and care even in the most remote regions. With MD Medicus, you rely on a strong global network and innovative healthcare solutions that guarantee the highest quality standards.
Our Subsidiaries
Specialized Expertise for Every Area of Medical Assistance
Each MD Medicus subsidiary focuses on specific requirements within the healthcare sector, delivering tailor-made solutions for insurers, corporations, and care providers.
24/7 Emergency Assistance, Medical Consultation, and Coordination of Global Healthcare Services
Specialized in Preventive Travel and Tropical Medicine
Support and Organization of Business Travel
Medical Assistance Services Focused on the Spanish Market and the Balearic Islands
Cooperation with the German Red Cross (DRK) for Worldwide Medical Assistance and Emergency Care
Travel Risk Management and Security Assistance for International Corporations
Development and Implementation of Digital Healthcare Solutions
Tailored Assistance Solutions for Insurance Providers
Telemedicine Services and Innovative E-Health Solutions
Medical Consultation and Healthcare Management Services
Health Promotion Programs and Disease Management for Companies and Insurers
Medically Supervised Home Emergency Call Center Services
24/7 Telemedicine Services and Digital Healthcare Delivery
Case Management for Insurers and Medical Care Coordination
Specialized home healthcare services
Procurement of Medical Aids and Care Advisory Services for Care Facilities and Private Households
Telemedicine-Based Care and Treatment Management
Organization and Coordination of Medical Treatments and Services
Our Key Executives
Expertise and Experience at Your Side
Our experienced leadership team is dedicated to delivering the highest level of service quality and driving innovative solutions for our clients.
Frank Ratzlaff
Managing Director, Corporate Group
Jochen Müller
Managing Director, Corporate Group
Oliver Sieh
IT & Telemedicine
Marion Volk
Human Resources & Internal Processes
Robert Kulesa
Business Development & International Network
Sabine Zeitler-Schröck
Care Management
Sven Scharff
International Assistance
Mario Ries
International Assistance
Valentina Fidelibus
International Assistance
Innovation and Pioneering Spirit
Independent and Leading in Medical Assistance
MD Medicus is a leading provider of medical assistance and healthcare services. As an independent partner to insurers, public organizations, NGOs, corporations, and care providers, we have established ourselves as a market leader over the past decades.
Our global network and certified solutions make us the first choice for healthcare needs – from medical consultation to emergency assistance. Together, we shape the future of medical assistance.
Discover how MD Medicus can support your organization with tailored medical assistance solutions.
Leading Provider of Medical Assistance and Healthcare Services